All right.
And now that we have enabled and management and we have also done the necessary appropriate settings
for that what is the first step.
The first step is to create a milestone.
Right.
So that's what when we discussed about that introduction do in fact even management we discussed the
four major steps that we need to do for setting up an entitlement process.
And in that the first step is creating a milestone.
So when we say milestone what does a milestone milestone is basically a target.
All you can say in a stage in the whole process and we very much use milestone in real time.
Right.
They say like the milestone is to do so many task.
All right.
So that is my milestone.
You know Linda similar fashion week.
We have milestone heroes.
So the milestone a reference to a particular stage in the process that we complete that we reach that
milestone by completing some specific task.
So that is a milestone possibly an idea and process we create milestones and we attach them to the entitlement
process and then this upward.
They work on completing those milestones are finding those milestones.
All right.
So a fourth step is to create a milestone for creating a milestone global sales skills develop a dog
and a look for milestones.
Sorry
there are no new milestones as such.
All right let's create our first a milestone here and here the name you can give us something like an
initial response.
Order.
As you see here some Casey resolution times so you can say you can create one like resolution time so
you can create that and also give a proper description for that and that I couldn't type whether it
is a recording or whether it is a single dog saying defining task.
All right.
So tools that are guarding you here.
Let's choose and decadence.
And let me also give an appropriate name and description of central here.
I have given the name and description and that I couldn't stay as an order guidance so no recurrence
meaning the milestone will occur only once on the record.
All right but depending on the scenario you can choose independent of sequencing also.
So independent leaning on this milestone would occur then the milestone great today is then on the record
holder to whenever he does make that the milestone we look at that design independently.
I recommend Stipe and a sequence showing meaning you do that repeatedly whenever the milestone great
day is met.
All right.
So repeated actions.
So that does call this sequence ship but for the time being I'm just too choosing as an order occurrence.
All right save full effect.
We have created our first milestone right guard.
Now let me also go ahead and create a second milestone record and this maybe you can create it for some
time.
Say for example does a resolution time or you can choose a response time.
All right so it all depends on how we are configuring it.
Let me choose resolution time.
Fill in the details.
This is not an appropriate description as such.
So give a property description so that you know it makes sense to walk.
We have actually creating and then a name and that occurrence type of game like Miguel that no decadence
and safe awesome.
So basically we have created two milestone records here in the next session.
Let's create an entitlement process and begin our task these milestones to our entitlement process.