1 00:00:00,05 --> 00:00:02,04 - [Instructor] This is the first of three movies 2 00:00:02,04 --> 00:00:04,02 about message management. 3 00:00:04,02 --> 00:00:07,06 And if you are watching this course a few movies at a time, 4 00:00:07,06 --> 00:00:10,08 I would encourage you to watch the three of these together 5 00:00:10,08 --> 00:00:13,06 so that you can reflect on how you might 6 00:00:13,06 --> 00:00:17,07 want to manage messages that are in your current inbox. 7 00:00:17,07 --> 00:00:21,06 One way that I can organize mail is to create folders. 8 00:00:21,06 --> 00:00:24,04 If I want to create a folder for a project 9 00:00:24,04 --> 00:00:26,06 that I'm keeping track of mail for, 10 00:00:26,06 --> 00:00:27,04 I can do that. 11 00:00:27,04 --> 00:00:30,03 And the process of creating a folder is exactly the same; 12 00:00:30,03 --> 00:00:33,01 whether I'm creating folders for mail in my inbox, 13 00:00:33,01 --> 00:00:35,03 creating folders for new calendars, 14 00:00:35,03 --> 00:00:39,00 or creating a folder for a particular set of contacts. 15 00:00:39,00 --> 00:00:40,09 Whenever you create a folder, 16 00:00:40,09 --> 00:00:42,05 you begin by selecting the folder 17 00:00:42,05 --> 00:00:44,04 that you want the new folder to appear in. 18 00:00:44,04 --> 00:00:46,06 And I want this new folder to be in my inbox. 19 00:00:46,06 --> 00:00:49,08 So I begin by selecting my inbox. 20 00:00:49,08 --> 00:00:51,06 I'm going to right-click now 21 00:00:51,06 --> 00:00:55,03 and choose Create New Subfolder. 22 00:00:55,03 --> 00:00:58,08 And a text box opens so that I can enter the folder name. 23 00:00:58,08 --> 00:01:04,00 And I'm going to call this Catalog Requests 24 00:01:04,00 --> 00:01:07,01 and press Enter or click the Save link to save it. 25 00:01:07,01 --> 00:01:10,08 So now I have two folders, Catalog Requests and Projects, 26 00:01:10,08 --> 00:01:13,08 which I had created previously. 27 00:01:13,08 --> 00:01:17,00 If I want to create a folder within the Projects folder, 28 00:01:17,00 --> 00:01:21,01 for example for a solar project, 29 00:01:21,01 --> 00:01:24,06 I'm going to begin by selecting the folder 30 00:01:24,06 --> 00:01:28,01 that I want to place the subfolder in, right-click, 31 00:01:28,01 --> 00:01:30,01 Create New Subfolder. 32 00:01:30,01 --> 00:01:36,04 And this is going to be Solar Demo Project. 33 00:01:36,04 --> 00:01:38,09 And again, I can press Enter or I can click Save. 34 00:01:38,09 --> 00:01:39,08 Either of those work. 35 00:01:39,08 --> 00:01:42,08 And notice that this new Solar Demo Project 36 00:01:42,08 --> 00:01:45,08 is indented underneath Projects. 37 00:01:45,08 --> 00:01:49,03 So what's true is if I were to click on Projects, 38 00:01:49,03 --> 00:01:51,04 right-click, and Delete Folder, 39 00:01:51,04 --> 00:01:53,00 it would take not just Projects, 40 00:01:53,00 --> 00:01:54,06 but any folder inside of it, 41 00:01:54,06 --> 00:01:56,08 including Solar Demo Project 42 00:01:56,08 --> 00:02:03,00 and any email messages I had moved to these folders. 43 00:02:03,00 --> 00:02:05,07 But I'm going to delete this Projects folder 44 00:02:05,07 --> 00:02:08,05 just so you can see how that works. 45 00:02:08,05 --> 00:02:09,06 And I'm being prompted, 46 00:02:09,06 --> 00:02:12,06 all of its contents go to delete items, okay? 47 00:02:12,06 --> 00:02:15,05 There we go. Just like that. 48 00:02:15,05 --> 00:02:17,04 This Catalog Requests folder, 49 00:02:17,04 --> 00:02:20,02 I might want to make sure it's easy for me to find. 50 00:02:20,02 --> 00:02:21,03 If I want to do that, 51 00:02:21,03 --> 00:02:24,00 I can simply right-click and add it to Favorites, 52 00:02:24,00 --> 00:02:26,04 which places it in my favorites list at the top. 53 00:02:26,04 --> 00:02:27,08 It doesn't move it. 54 00:02:27,08 --> 00:02:31,00 All of the items in my favorites list are really hyperlinks 55 00:02:31,00 --> 00:02:33,07 down to the actual folders here, 56 00:02:33,07 --> 00:02:35,08 but I'm going to right-click Catalog Requests 57 00:02:35,08 --> 00:02:37,06 to show you some other options. 58 00:02:37,06 --> 00:02:40,04 I can remove it from Favorites now that I added it, 59 00:02:40,04 --> 00:02:43,03 I can rename it, I can delete it, 60 00:02:43,03 --> 00:02:45,09 I can create new subfolders underneath it, 61 00:02:45,09 --> 00:02:50,02 I can assign it a particular retention policy. 62 00:02:50,02 --> 00:02:51,00 If, for example, 63 00:02:51,00 --> 00:02:53,00 your organization has a policy 64 00:02:53,00 --> 00:02:57,02 that any customer complaints have to be kept for a year, 65 00:02:57,02 --> 00:03:01,02 then you could create a customer complaints folder 66 00:03:01,02 --> 00:03:05,03 and provide a retention label that is a one-year delete. 67 00:03:05,03 --> 00:03:08,09 And that means anything you then move into that folder, 68 00:03:08,09 --> 00:03:10,09 if you try to delete it, 69 00:03:10,09 --> 00:03:13,08 what you'll see is a prompt that says you can't 70 00:03:13,08 --> 00:03:16,08 because it hasn't been there at least a year. 71 00:03:16,08 --> 00:03:20,07 By default, when I create new subfolders, 72 00:03:20,07 --> 00:03:23,05 they inherit all of their policies 73 00:03:23,05 --> 00:03:25,04 from the folder that they are in. 74 00:03:25,04 --> 00:03:28,00 Also called the parent folder.